2015 Year in Review & What’s Next in 2016

2015 was a productive year for NGSIS as we continued on our mission to modernize U of T’s online services with new impactful products and enhanced existing ones. Let’s review some of the highlights before we look ahead to what’s next in 2016.   ACORN The new Student Web Service and NGSIS flagship product launched in late June for students … Continue reading “2015 Year in Review & What’s Next in 2016”

Introducing ACORN to Students

As we near the release date for ACORN we’ve put together a student focused ‘Introducing ACORN’ website to help raise awareness of the new system for students. In addition to alerting students that big changes are coming, we will provide a brief walkthrough of how students have been instrumental in the project through our user centred approach, … Continue reading “Introducing ACORN to Students”

Project updates and a look ahead

The end of 2014 was productive for NGSIS as we released two key updates prior to the holiday break: Transfer Explorer In collaboration with the Centre for International Experience, we enhanced Transfer Explorer to include courses taken while on exchange. Transfer Explorer now shows student users and student services staff how courses taken abroad will … Continue reading “Project updates and a look ahead”

Project updates and a look ahead

The end of 2014 was productive for NGSIS as we released two key updates prior to the holiday break: Transfer Explorer In collaboration with the Centre for International Experience, we enhanced Transfer Explorer to include courses taken while on exchange. Transfer Explorer now shows student users and student services staff how courses taken abroad will … Continue reading “Project updates and a look ahead”

Project updates and a look ahead

The end of 2014 was productive for NGSIS as we released two key updates prior to the holiday break: Transfer Explorer In collaboration with the Centre for International Experience, we enhanced Transfer Explorer to include courses taken while on exchange. Transfer Explorer now shows student users and student services staff how courses taken abroad will … Continue reading “Project updates and a look ahead”

Staff consultation: Tapping into a wealth of knowledge

In a recent post we discussed formative research from a student perspective and how this is a key input for our user-centred methodology. Similarly to how we gather and synthesize knowledge directly from students, we do the same with our staff and administrative colleagues. In this post we’ll explore our research and consultation efforts that … Continue reading “Staff consultation: Tapping into a wealth of knowledge”

Introduction to User Centred Design

Over the past two years we have been refining our approach to designing and developing online student services in NGSIS. On the design side of things, the outcome of this process is a structured User Centred Design (UCD) methodology which places the needs and goals of our end users first and foremost in our approach. … Continue reading “Introduction to User Centred Design”

New NGSIS Website and Blog

Following McLuhan’s guidance that the medium is the message we set out to create a web space that has a more modern look and feel, provides useful and engaging content and would allow visitors to dig into the depths and complexity of this program if they desired. Through this new site and blog, we aim … Continue reading “New NGSIS Website and Blog”