Part II: Navigating the Twilight Zone – A futuristic view into Bi-Modal IT as relevant to Higher Education

NGSIS’ project manager, Vikram Chadalawada, discusses the new Gartner project management and governance model and how it applies to the NGSIS program. Part II of the series focuses on Mi-Modal Readiness and how to affect change within your organization. (Click here for Part I) Bi-Modal Readiness The way organizations view change itself has drastically been changing, right … Continue reading “Part II: Navigating the Twilight Zone – A futuristic view into Bi-Modal IT as relevant to Higher Education”

Navigating the Twilight Zone: A futuristic view into Bi-Modal IT as relevant to Higher Education

Part I: In this two part series, NGSIS’ project manager, Vikram Chadalawada, discusses the new Gartner project management and governance model and how it applies to the NGSIS program The big questions that always tend to linger within mature organizations are, “Now that we are here, what’s next? And how can we keep up with … Continue reading “Navigating the Twilight Zone: A futuristic view into Bi-Modal IT as relevant to Higher Education”

Usability Testing, Part 1: “What is it?” and “Why do it?”

This post begins a series of posts discussing usability testing: first the “what and why” of usability testing, followed by how to prepare and conduct usability tests, then finally how to capture observations and apply the important insights gleaned from usability testing. Usability testing assesses if your product (work-in-progress or existing) will accomplish what it was … Continue reading “Usability Testing, Part 1: “What is it?” and “Why do it?””

Usability Testing, Part 1: “What is it?” and “Why do it?”

This post begins a series of posts discussing usability testing: first the “what and why” of usability testing, followed by how to prepare and conduct usability tests, then finally how to capture observations and apply the important insights gleaned from usability testing. Usability testing assesses if your product (work-in-progress or existing) will accomplish what it was … Continue reading “Usability Testing, Part 1: “What is it?” and “Why do it?””

Usability Testing, Part 1: “What is it?” and “Why do it?”

This post begins a series of posts discussing usability testing: first the “what and why” of usability testing, followed by how to prepare and conduct usability tests, then finally how to capture observations and apply the important insights gleaned from usability testing. Usability testing assesses if your product (work-in-progress or existing) will accomplish what it was … Continue reading “Usability Testing, Part 1: “What is it?” and “Why do it?””

Staff consultation: Tapping into a wealth of knowledge

In a recent post we discussed formative research from a student perspective and how this is a key input for our user-centred methodology. Similarly to how we gather and synthesize knowledge directly from students, we do the same with our staff and administrative colleagues. In this post we’ll explore our research and consultation efforts that … Continue reading “Staff consultation: Tapping into a wealth of knowledge”

Learning What Works: A Student Perspective on ACORN & User Research

The following blog entry is written by Laura Klamot, NGSIS work-study student extraordinaire and User Research Coordinator. Periodically we’ll feature Laura’s reflections as a student working with the UX team. Going into my third year of university at UTM got me thinking—and stressing, more often than not—about what comes after. The fear of being handed … Continue reading “Learning What Works: A Student Perspective on ACORN & User Research”