Next Generation Student Information Services

Project Summary Report:
September 2020 – December 2021

(Updated September 2020)

Overview

The goal of the Next Generation Student Information Services Program (NGSIS) is to create and deploy technological solutions that help students fully engage in rewarding learning experiences and achieve academic and personal success, and that help faculty and staff provide a rich and supportive educational environment.

Through targeted investment in information technology, over the past eight years, NGSIS has introduced a wide variety of new services for students and staff, providing real-time information about all aspects of the student experience. As a result, NGSIS is now actively supporting over 25 individual student and administrative applications in addition to the current core Student Information System (SIS)/ROSI system. Included in this list are some of the most successful NGSIS services for students, faculty, and staff, such as ACORN, Degree Explorer, and more recently, Award Explorer and the Course Information System.

As with many operational teams at U of T, the NGSIS development team had to pivot quickly in 2020 in response to the COVID-19 pandemic. Enhancements and adjustments to SIS for credit/no credit, student attendance and online course delivery options diverted, and continue to divert, resources from previously planned projects. In addition, the need for a new student advising platform (CRM) to help manage student information as a result of the new remote work and classroom settings has become a top priority for U of T.

Despite these pressures, the NGSIS team was able to make significant progress on a number of fronts over the past 12 months. In order to help U of T chart a new course forward in replacing and/or renewing our core SIS, the team was able to complete two investigative exercises, an environmental scan of potential student information systems in the marketplace, and a prototype of a new ROSI administrative user experience.

Through this work, we have established that currently there are no vendor or cloud-based solutions that will easily accommodate U of T’s requirements. As mature cloud solutions are likely years away, U of T should continue to keep an eye on the marketplace but also invest in current point solutions such as ACORN, Degree Explorer, Course Information System and Award Explorer. In addition, consideration should be given to improving the ROSI user experience using in-house resources over the next several years.

For a more detailed explanation of these strategic recommendations and specific projects for the coming year, please explore the remaining sections of this report.


Focus for NGSIS: Sept. 2020 - Dec. 2021

1

SIS Core Module Improvements

A Proposed Evolution of ROSI: Continued Modernization
In 2020, following the successful transition of the ROSI mainframe system to a Java/Linux platform, the NGSIS team turned their attention to the future of ROSI Core operations. While immediate issues such as system performance were addressed through the NGSIS Platform Modernization Project, ROSI itself continues to be a legacy application, and questions remain regarding the future of our core student system. Should U of T replace ROSI with a modern cloud-based vendor product; should we redevelop this system using the latest in Java development tools; or, should our future direction include a combination of both vendor and homegrown solutions?

In addition to these questions, one of the larger requirements to emerge over the past 12 months has been the need for a student advising Customer Relationship Management (CRM) tool for U of T. Recognizing that this requirement may overlap with some of the desired improvements typically found within a new student system, a number of formative research activities were initiated in 2020 to help inform our future direction:

  1. With the assistance of Deloitte Consulting, an environmental scan of potential student system vendor solutions, as well as a scan of current student advising CRMs, was completed.
  2. With the assistance of a user experience design specialist, a prototype of a new ROSI administrative user experience was developed for feedback.

Through this work, a number of recommendations were provided to senior leadership, which now form the basis for our project plans for the next 12 to 18 months. In summary:

  1. At this time, there are no vendor or cloud-based solutions that will easily accommodate U of T’s requirements. As mature cloud solutions are likely years away, U of T should continue to keep an eye on this marketplace but maintain the current system.
  2. The CRM vendor market is mature and would be a good place for U of T to make a substantial investment at this time. This work would complement the eventual renewal of the student system.
  3. Options to substantially improve the current administrative user experience within ROSI using in-house resources could take up to two years but may be a valid option while we wait for a full system replacement in the future.
  4. The team should continue to improve real-time system integration options for NGSIS applications and divisional sub-systems using the Azure platform and the new ROSI operational data store to fully leverage our current system.
  5. Investments in current products such as ACORN, Degree Explorer, Course Information System and Award Explorer should continue for U of T.
Projects Underway for 2020 – 2021 Impacting Core ROSI Operations

Student Advising Customer Relationship Management (CRM)
In August 2020, the NGSIS team selected Salesforce as the vendor of choice to establish a Student Advising CRM Proof of Concept (POC) for U of T. The POC will start mid-September and run for approximately three months with the participation of the Faculty of Arts & Science, as well as a number of other divisions. During this time, U of T will evaluate the ease and use of common student advising features within the platform, including booking appointments, recording and tracking notes, notifications and communications. At the end of the POC, the results will be analyzed and presented for further decision-making around a proposed full implementation of an enterprise-level Salesforce CRM for Student Advising in 2021.

Financial Aid & Awards
Award Explorer, a new online application funded by NGSIS, completed its first phase of implementation last year. NGSIS, in partnership with Enrolment Services, rolled out a centralized awards database for all divisions, faculties and colleges in November 2019. This also included establishing new workflows for the creation and modification of awards information in Award Explorer. Another key milestone for this phase was the introduction, in February 2020, of a public-facing awards repository that gives current and prospective students access to thousands of awards, prizes and medals. Since its launch, the public repository has had over 85,000 unique views.

Award Explorer will continue to expand its functionality this year but this next phase will have a tactical focus in scope. Enrolment Services will be resourcing this phase and will take the lead on the project for this fiscal year. Working with a group of pilot Faculties/Divisions/Colleges, the application’s standard auto-matching functionality will be implemented for 15 to 20 awards. This will bring efficiencies and improvements in the current manual administrative process for matching student information to the conditions of the awards. Ensuring this core functionality is working in Award Explorer will position U of T to be able to expand the tool in the future to allow students to apply online, notify them about funding decisions and payment information and more.

New ROSI Administrator Experience
With the assistance of a user experience design specialist, a prototype of a new ROSI administrative user experience was developed for feedback for the NGSIS Core Team, ROSI Change Advisory Board (CAB) members, and U of T registrars. Improvements demonstrated within the prototype focused on streamlining menu navigation, consolidation of various ROSI screens into more user-friendly web versions, as well as improved links to associated documentation and other NGSIS applications, and keyword search capability. The reaction to the new designs has been positive. Implementation is estimated to require approximately two years, however, improvements can be implemented iteratively over this time period. This project will be revisited in early 2021, once pressure recedes on all teams as a result of the pandemic.

2

NGSIS Technical Modernization

It has been over 18 months and several course enrolment registration periods since ROSI migrated to a new platform, and performance issues are mostly in the past. Usage of the ACORN application, which depends on ROSI, increased by 7.4 per cent to 16,842,388 sessions from July 2019 to July 2020 (15,692,556  for the same period in 2019).

ROSI administrative users also enjoy fast response times. The following graph indicates that over 90 percent of requests are serviced in less than a tenth of a second.

Replicating ROSI Data
One of the goals of the new platform was to enable real-time integration with other systems using Application Programming Interfaces (APIs).

In order to create this integration, the ROSI production data is copied to a real-time replica in the Azure Cloud and becomes part of the Operational Data Store (ODS). This replica supports read-only queries from APIs and reporting services such as Tableau.

The Faculty of Arts & Science developed one of the first APIs, which provided academic history information to a petitions application. The Faculty of Applied Science & Engineering developed other APIs into service applications that provide details on a student’s status, identity, and registration and course information. A new student profile API is available for ServiceNow and it provides information to a case management system used by a division of the Vice-President and Provost. Work is currently underway on a few APIs that will integrate Rotman School of Management’s implementation of Salesforce with ROSI, and one of these APIs will create candidacy records for Rotman applicants.

The ODS is also intended to be used by divisions to store their unique student data and be able to develop queries and reports that act on both the ROSI replica data and their own data, avoiding the need to download ROSI data and store it securely. The University of Toronto Scarborough Co-Op program will be the first department to trial this service and it will likely be operational before the winter session.

API Security and Microsoft
The ROSI APIs apply the latest security standards to ensure data are encrypted at rest and in transit, and are accessed only by authorized applications and services. The same security standards are used by Microsoft APIs, which enable integration with services such as Microsoft Outlook, Teams and OneDrive. U of T’s custom-built applications, whether developed for NGSIS or for divisional use, can use Microsoft APIs to provide more automation and streamline academic or administrative processes.

3

Course Management Systems

Development of new functionality and extension of implementation to additional divisions remains a focus with the set of applications that support the administration of course and program development, review and approval, and publication and offering. While separate, these applications are being developed with points of integration with each other and with other NGSIS services.
Course Information System (CIS):

The Course Information System now supports the following undergraduate divisions:

  • Faculty of Applied Science & Engineering (Exam Module)
  • Faculty of Arts & Science
  • Faculty of Kinesiology & Physical Education
  • Faculty of Music
  • John H. Daniels Faculty of Architecture, Landscape and Design
  • University of Toronto Scarborough

The Course Information System has been successfully rolled out to most of U of T’s first-entry undergraduate divisions. The CIS team will be working with the Faculty of Applied Science & Engineering to bring them on board to the Syllabi Module, as well as collaborating closely with the University of Toronto Mississauga to develop an end-to-end Syllabi Creation Module and onboard them to CIS.

Projects for 2020 – 2021

Looking ahead, CIS is planning for future releases that will include the following enhancements:

  • Expanded administrative controls to allow administrators to set deadlines for required submissions and have the system send automated reminders to instructors to submit information on time.
  • Allow administrators to access previous sessional data stored in CIS.
  • An end-to-end Syllabi Creation Module that would enable an instructor to create a syllabus for their course completely within CIS.
Projects Completed

Administrative controls are now available in CIS that allow divisional administrators the ability to configure when modules are available to their instructors. Administrators can also cross-list or group sections within a course or multiple courses, to allow for single submissions of details by instructors.

The Exam Module in CIS now has a complete, electronic end-to-end exam workflow. This process allows instructors to enter exam details, print options and upload their exams. Department administrators and chairs are then able to review and print exams, or electronically send them to an approved print location.

The Syllabus Module has implemented four areas of functionality:

  • Basic Course Information: This information provides instructors with a high-level overview of important information regarding their course such as sessional dates, requisite information, and lecture times and locations.
  • Marking Scheme: This function allows instructors to complete the grading assessments for their course and receive immediate feedback regarding faculty and U of T policies and guidelines.
  • Syllabi Policy and Procedure Statements: This section allows instructors to select from a list of required, recommended, and optional faculty and U of T policy statements. They also have the option to revise these statements or create their own and save them for later use.
  • Syllabus upload and download
Accommodated Testing Services (ATS)

Started in March of 2019, and formerly known as Test and Exam Services, the new Accommodated Testing Services (ATS) project leverages NGSIS products to introduce significant benefits to students registering for accommodated test writings; for instructors providing test details and documents, and; for administrators tasked with keeping ATS processes working efficiently and in a timely manner. The system is being designed and implemented to support the administration of Accommodated Tests and Exams. Instructors, students and administrative staff will find the new process seamless, transparent and intuitive, providing easy online access to information through pre-existing U of T platforms. There will be multiple phases to this initiative. The ATS application is deployed in the new Azure Cloud, utilizing API calls residing also in the cloud.

Projects for 2020 – 2021

Phase 2 of the project will include the launch of a student request module on ACORN, a brand-new Accommodated Testing Services administrative application, and a broad roll-out of the instructor module on CIS to all St. George campus divisions by the end of fall 2020.

Following phase 2, phase 3 will focus on enhancing the various system components via rolling production releases, until all in-scope processes are completed and stabilized. Expected completion is spring 2021.

Projects Completed

For phase 1, ATS completed two pilots that included participation from the Faculty of Kinesiology & Physical Education, the Faculty of Arts & Science (three departments), the Faculty of Law, and the Leslie Dan Faculty of Pharmacy. The pilots had instructors in the participating divisions successfully submit accommodated testing details through the Course Information System.

Curriculum Management (CM):

Curriculum Management was the first product to be delivered through our original partnership with Kuali Inc.

The application allows divisions to create, maintain and retire courses and programs using customized divisional governance processes, and in tandem, allows NGSIS to create a central repository of courses and programs for U of T. The SIS team has also developed specialized governance committee reports as well as diagnostic reports and lists for the divisions. Curriculum Management (CM) data is also exported for inclusion in publications generated by Curriculum Publisher (CP).

Projects for 2020 – 2021

Work for 2020 – 2021 includes the implementation of a new workflow tool that will allow for more flexible configurations of divisional governance pathways, and the implementation of a new authorization framework. The remaining second-entry divisions will be approached to implement the application. Analysis work will be undertaken to extend the configuration to cover the complexities of graduate program structures at U of T.

Projects Completed

From 2019 to 2020, CM was extended to six divisions bringing the total to 10. This means that CM now covers all first-entry programs at U of T, which represents 89 per cent of undergraduate courses. That course information is available to other systems, including Course Finder, Timetable Builder, ACORN, and the Course Information System, and is viewable by students and faculty. The divisions currently using CM are:

Curriculum Publisher (CP):

Curriculum Publisher (CP) is a U of T developed content management website that optionally interfaces with Kuali Curriculum Management (CM), allowing divisions to publish a public facing calendar copy of their curriculum.

Projects for 2020 – 2021

When the University of Toronto Mississauga calendar is next published in early 2021, CP sites will be in place for all the divisions using CM either for undergraduate calendars or graduate handbooks. The School of Graduate Studies calendar and the Faculty of Medicine MD program handbook are published in CP, although they do not make use of CM.

As divisions implement CM, CP will be made available and we will work with the divisions to create new structures and templates for their calendars. Technical upgrades have been completed to move CP to cloud hosting and to upgrade the version of Drupal on which CP is built.

Curriculum Management Curriculum Publisher
Curriculum Management & Curriculum Publisher Usage Undergraduate Courses & Programs Graduate Courses Calendar / Handbook
First Entry
Faculty of Arts & Science Calendar
University of Toronto Mississauga (UTM) In Progress
University of Toronto Scarborough (UTSC) Calendar
John H. Daniels Faculty of Architecture, Landscape, and Design Calendar
Faculty of Applied Science & Engineering Calendar
Faculty of Kinesiology & Physical Education Calendar
Faculty of Music Calendar
Second Entry & Graduate
Faculty of Information Both
Faculty of Medicine Handbook
Ontario Institute for Studies in Education (OISE) Handbook
Leslie Dan Faculty of Pharmacy Calendar
School of Graduate Studies Calendar
4

Service Innovation

At the core of NGSIS is service innovation, resulting in new applications that consolidate online services for faculty, staff and students, simplify operations, and empower students to make informed decisions while attending U of T. New and improved web applications delivered or underway by the NGSIS team include the following:
Projects for 2020 – 2021

Sun-Setting Online Calendar (Fall 2020)
In the winter and early spring of 2020, the remaining divisions using the Online Calendar tool implemented CM and CP. Historical data for the Faculty of Applied Science & Engineering in the Online Calendar that had been read in Degree Explorer was transferred to CM and new integration points were established. The user interface for the calendar is no longer required, though we will need to retain the database for a while longer. The Online Calendar will be formally retired by early fall 2020.

Timetable Builder Expansion (Late Fall 2020)
The redesigned and cloud-based Timetable Builder will allow students to craft and optimize their course schedule. After a successful pilot at the University of Toronto Scarborough, this service will be enhanced and released more broadly across U of T to students in additional divisions. Improvements to the Timetable Builder will include broader course search functionality, natural language explanation of enrolment controls, and section, course and department level comments currently only available in some divisional timetables. Since the improved Timetable Builder will include all of the functionality currently available in Course Finder, the latter application will be retired at the end of the winter 2021 session.

Curriculum Management Integration (Rules Integration 2020)
CM has been integrated with Degree Explorer (DE) to allow users to read course descriptions/requisites and program requirements from CM to build DE codified rules. Additional work has been performed to allow DE to use CM course data (accreditation units) for Engineering program assessments (replacing some Online Calendar functionality). Further work is required to determine the best location for future CM enrolment and DE rules. Opportunities to use Machine Learning to ease the burden of manual rules translation between products will be considered.

Degree Confirmation (January 2021)
Degree Confirmation verifies if students or alumni have a U of T degree and all public details associated with the degree. In 2019, analysis and consultations were undertaken with stakeholders to determine requirements to replace the existing application, leading to recommendations to buy or build a new system. An environmental scan determined that no appropriate vendor products are available, and the decision was made to commence internal development in the summer of 2020. The new solution requirements include the delivery of an improved user interface for increased search and process success rates for customers using the application. Other requirements include the incorporation of batch processing options for large volume clients such as job placement agencies, and administrative screens for staff in the Office of Convocation to effectively manage processes and accounts for these high-volume clients. This new application will reside in the Azure Cloud. The target completion date is end of December 2020 or early January 2021.

Degree Explorer Enhancements (Summer 2021)
Degree Explorer is an application that helps students keep track of incomplete, pending or completed requirements. The Degree Explorer Student Planner has been upgraded this year to include a number of critical enhancements, improved general usability and navigation of existing features (summer 2020), and in 2021: optimization of the application for mobile devices using the existing desktop URL. In August, Degree Explorer Student released an updated version with a rearranged Current Status page to more clearly show degree and program requirement progress. It also now offers a more intuitive display that shows information more clearly and students can create a maximum of 10 plans compared to the previous five.

Transfer Explorer / Transfer Navigator Replacement (TBD 2021)
Requirements analysis for a new version of this product have been completed. An environmental scan determined that a vendor solution that would meet institutional and divisional needs is not available. It has become apparent that U of T requires more than a replacement of the existing database and needs a workflow tool for administrators to manage the application and assessment process for transfer credits as well. An assessment of available resources and a possible timeline for development will be considered in early 2021. Development will likely proceed in phases.

Projects Completed

T2202 Extract (Spring 2020)
The T2202 xml file extract, designed to be compliant with the latest CRA xml schema, was created to report details of tuition fees paid and the duration of student enrolment in full or part-time programs for each qualifying student. This reporting will help the CRA in administering tax and benefit measures, such as the Canada workers benefit, the Lifelong Learning Plan and the exemption for scholarship, fellowship and bursary income.

ACORN Tuition Prepayment (Spring 2020)
To assist newly admitted international students to expedite their first Canadian Study Permit, functionality was added to ROSI and ACORN to allow these students to prepay tuition fees confirming their intent to take up U of T’s offer of admission. New fee tables and update processes as well as control dates were added to ROSI. Programming was added to admission letter generation to reference the new table. Online payment procedures and a confirmation letter were added to ACORN.

ACORN Emergency Contacts (Summer 2020)
This work was performed to improve notification for students who haven’t completed their Emergency Contacts Record in ACORN. A notification was added to ACORN to display if a student does not have any emergency contacts listed.

5

Response to COVID-19

Since mid-March 2020, the NGSIS development team has had to focus attention on many unplanned activities in response to the COVID-19 pandemic. Enhancements and adjustments to SIS for Credit (CR)/No Credit (NCR), student attendance and online course delivery options diverted, and continue to divert, resources from previously planned projects.
Provided below in detail are the projects requested by divisions that required significant changes to the systems to meet this urgent need:

ROSI Express Absence Declaration Reports (March 12 – April 17)
Reports were developed to allow divisions and departments to track absence declarations.

Modifications to the ACORN Absence Declaration Form (March 13 – March 19)

  • Modifications were made to the ACORN absence declaration form to add to the number of rows/days that can be declared. This form was previously used only within the University of Toronto Mississauga. Modifications were made to open access to students in all divisions.
  • Work was primarily done in ACORN.

Expansion of Credit/NoCredit (March 20 – June 19)

  • There was a significant development and configuration effort to waive the system limitations placed on CR/NCR for the Faculty of Arts & Science courses in the 2021 session (i.e. the winter session), allowing students to request more than the previous limit of CR/NCR courses, and to waive some restrictions placed on use of these courses to satisfy course prerequisites or program requirements. Additional effort was undertaken to allow students to request Faculty of Arts & Science CR/NCR designations after the end of term and to extend CR/NCR functionality for the session to additional divisions (i.e. Faculty of Applied Sciences & Engineering, Faculty of Dentistry and the School of Graduate Studies)
  • Development work was performed within ROSI and ACORN while the configuration work was done at the Course/POSt/Division levels.

Suppression of April Exam Locations (March 20 – March 25)

  • Database updates and display modifications were made in ACORN to remove exam locations.
  • Work was performed in ACORN.

Global Changes to Summer F & Y Course Locations (March 30 – April 24)

  • Database updates and display modifications were made in ACORN to modify course locations displayed to students.
  • Work was primarily done in ACORN and the ROSI database.

Course Delivery Modes (May 4 – June 30)

  • Adjustments were performed to ROSI and ACORN to reflect new delivery arrangements (In-Person, Online Synchronous, Online Asynchronous), related to COVID-19 planning.
  • Modifications were made in ROSI to add new Course Delivery Mode codes and development work was performed to deprecate old codes, and to add dates to codes to enforce validation. The Room Reservation System’s (RRS) upload and download processes were altered to include Delivery Mode in order to enable correct updates of the new modes in all RRS functionality. Additional database updates were made to assist divisions.
  • Development work was performed in multiple ACORN modules to change the way that Delivery Modes and their descriptions were displayed, including adding descriptions that had not previously existed.

ACORN Emergency Contacts (June 6 – July 10)
As mentioned, work was performed to improve notification functionality for students who haven’t completed their Emergency Contacts Record in ACORN.

ROSI Change Advisory Board and Ongoing Operations

ROSI Change Advisory Board (Ongoing)
While a great deal of effort has been focused on other projects listed in this report, as well as more recent needs to address COVID-19 related issues, the SIS and User Experience and Process Design teams have continued to develop enhancements approved and prioritized by the ROSI Change Advisory Board (CAB) or mandated by government or institutional requirements.
Projects for 2020 – 2021
  • Support for changes to OUAC processes for applications, admissions and transcript exchange.
  • Support for changes to student aid processes (OSAP, UTAPS)
Projects Completed
  • Changes to student profile screens and update processes to receive the display name a student may request through the UTORauth office. Changes were also made to the HRIS to ROSI data feed to use faculty members’ display names in instructor records on course sections.
  • Changes to and testing of enrolment extracts to accommodate fundamental changes to reporting requirements by the Ministry of Colleges and Universities.
  • Changes to various extracts to support institutional and divisional systems to accommodate new security, business or application requirements. (e.g., Quercus, UTORauth, divisional student portals).
  • Overhaul of admission correspondence items and subprograms (tokens) to accommodate government requirements (e.g., immigration) or divisional needs.
  • Changes to support multi-institution degrees and programs.
OUAC Ongoing Changes, Workflow Maintenance & Enhancements:

Current Maintenance work:

  1. Each year, the Ontario Universities’ Application Centre (OUAC) introduces changes to the exchange processes for application and admissions data due to internal requirements and in response to requests from universities and colleges. In advance of each applications cycle, we review and analyze the changes and amend our own processes and timing before restarting procedures for the year.
  2. To reduce the latency of data and to improve interaction with Enrolment Services’ Slate system, we are adjusting the timing of scheduled procedures, automating others, and investigating other efficiencies in the procedures themselves. This will bring the data in ROSI, Slate and OUAC into closer alignment while we investigate more dynamic data interchange.

Future changes
OUAC announced that it will be phasing out the use of the EDI file format (for transcripts) by September 2022 (admission cycle 2023), replacing it with the XML format. The change comes in an effort to align and remain current with data standards from the Postsecondary Electronic Standards Council.

ROSI exchanges transcripts with other institutions through the OUAC’s eTranscript system. This initiative from OUAC requires us to change our system to be able to SEND and RECEIVE transcripts in the new XML format (from the current EDI/delimited flat-file format), based on OUAC’s system changes for this work (including the mapping of the two sets of transactions that handle the complete workflow of the transcript requests). Work has begun in order for us to have all changes in place in advance of the deadline.

ACORN Functional & Technical Debt (Ongoing)

Various updates requested by stakeholder groups will be addressed, as well as re-writing code to address deficiencies, and adding more comprehensive test cases, etc.

Glassfish 2 – JAVA 6 Updates (Fall 2020)
Updates to the following applications will be released in fall 2020:

  • Election
  • EMarks
  • Varsity Blues Registration System

Operational and Academic Reporting (2020)
Members of the SIS and Operations teams, with assistance from Information Security and Enterprise Infrastructure Solutions, have been working to implement Microsoft Power BI and SQL Service Reporting Service (SSRS) as the platform for delivery of operational reports for administrative users across U of T. The system will provide more options for cross-database reporting, faster development time and a more user-friendly user interface than currently available for ROSI-based reports. Priority is being given to CM governance reports but other databases will be added soon afterward, including CIS.

Refactoring ROSI Course Instructor Assignments (Winter 2021)
In order to assign instructor and coordinator roles in courses for ROSI and CIS, and improve integration with other systems, solutions to better manage identification of faculty and staff from U of T and the Federated Colleges are being investigated.

Where NGSIS is Making an Impact

Savings Analysis 2012 – 20
Project Name Estimated Savings
Degree Explorer (8 years) $2,045,740
StarRez (8 years) $635,652
eMarks (6 years) $416,216
Varsity Blues (8 years) $33,672
Student Accounts (SCLM) (5 years) $76,970
Curriculum Publisher (4 years) $309,200
Course Information System (4 years) $568,628
Transfer Explorer (4 years) $80,496
 
Infrastructure8%
 
Materials13%
 
Resources79%

Savings: $4,476,782

 



 

Webpage Views Sept. 1, 2019 to Sept 1, 2020

ACORN   —   108,106,261

Degree Explorer   —   1,071,634

Timetable Builder   —   39,970

Transfer Explorer   —   83,887

Course Information System   —   212,142

Financial Planner   —   170,662

StarRez   —   279,487

Course Finder   —   1,456,054